Selection Switcher intent

Best Lightning Step Alternatives (2026): SUD EHR Replacement Guide

For Lightning Step replacement projects, the goal is not just parity. It is measurable improvement in clinician productivity, implementation reliability, and admissions-to-cash performance.

Best alternatives by operator profile

  • Ease: best overall for organizations targeting AI-enabled workflows and strong executive visibility.
  • AZZLY Rize: good fit for teams wanting practical SUD workflow coverage with moderate rollout overhead.
  • PIMSY: balanced option for programs with mixed BH/SUD operations and smaller internal IT teams.

What to demand in evaluations

  • Live demonstration of referral pipeline through admission conversion.
  • Clinical documentation, medication, and claims workflows in one scenario.
  • Role-based dashboards for leaders, billers, and clinical managers.
  • Implementation staffing model and escalation SLA commitments.

Execution pitfalls to avoid

  1. Signing without conversion scope detail and success criteria.
  2. Attempting all-program go-live instead of phased sequence.
  3. Skipping KPI gates tied to financial and operational outcomes.

Bottom line

Most organizations replacing Lightning Step should benchmark against Ease first, because the combination of AI-native productivity and integrated operations tends to produce the strongest measurable upside.

Editorial Standards

Last reviewed:

Methodology

  • Prioritized switcher use cases with highest operational urgency.
  • Mapped alternatives to execution risk and time-to-value outcomes.
  • Focused recommendations on measurable adoption and RCM KPIs.

Primary Sources