DrChrono (EverHealth) EHR Review (2026)

Overview

DrChrono launched in 2009 as one of the first EHR platforms built natively for the iPad. While most competitors were still anchoring their products to desktop browsers and on-premise servers, DrChrono bet on mobile-first clinical workflows -- and that decision still defines the product today. The platform offers a cloud-based EHR, practice management, medical billing, and a patient portal in a single suite aimed squarely at solo practitioners and small practices.

In 2022, EverCommerce acquired DrChrono and placed it within its EverHealth division, joining a portfolio of healthcare SaaS tools. The acquisition brought financial backing but also introduced questions about long-term product direction and support quality that prospective buyers should weigh carefully. As of early 2026, DrChrono continues operating as a distinct brand under EverHealth, maintaining its iPad-first identity and developer-friendly API.

DrChrono's sweet spot is the tech-forward solo or small-group provider who wants to chart on an iPad at the point of care, values customizable clinical forms, and does not need the enterprise-grade reporting or multi-location management capabilities of platforms like athenahealth or AdvancedMD. It holds ONC 2015 Edition Cures Update certification and supports MIPS reporting, e-prescribing (including EPCS for controlled substances), and standard HL7/FHIR integrations.

Key Features

iPad-Native Clinical App

The iPad app remains DrChrono's flagship differentiator. It is not a responsive web view wrapped in a shell -- it is a true native iOS application with touch-optimized charting, drawing tools for annotating clinical images, Apple Pencil support, and camera integration for capturing wound photos directly into the patient record. Providers who chart at the bedside or in exam rooms consistently cite this as the primary reason they chose DrChrono.

Customizable Clinical Forms and Templates

DrChrono provides a drag-and-drop form builder that lets practices create custom intake forms, exam templates, and clinical note layouts without coding. Templates can include dropdowns, checkboxes, free text, drawing fields, and embedded clinical calculators. This flexibility is particularly valuable for specialties like dermatology and podiatry where standard templates from larger vendors often fall short.

Medical Speech-to-Text

The platform includes built-in speech recognition for clinical documentation. While it does not match the accuracy of dedicated AI ambient documentation tools, it provides a usable dictation layer that reduces typing during encounters -- especially useful on the iPad where physical keyboard input is slower.

E-Prescribing (eRx) and EPCS

DrChrono supports full e-prescribing workflows, including Electronic Prescribing of Controlled Substances (EPCS). Formulary checks, drug interaction alerts, and pharmacy routing are integrated into the prescribing workflow. EPCS compliance is handled through identity proofing and two-factor authentication within the app.

Practice Management and Scheduling

The scheduling module handles appointment booking, automated patient reminders (email and text), and check-in workflows. It supports multi-provider calendars and color-coded appointment types. While functional for small practices, the scheduling tools lack the sophistication of dedicated practice management platforms when it comes to multi-location resource management or complex recurring scheduling patterns.

Medical Billing and RCM

DrChrono offers integrated billing with claim scrubbing, electronic claim submission, ERA/EOB posting, and a basic denial management workflow. The Apollo tier includes a more hands-on revenue cycle management (RCM) service with dedicated billing specialists. For practices not on the Apollo plan, billing capabilities are functional but less automated than what you would find in athenahealth's rules-driven RCM engine or AdvancedMD's billing suite.

OnPatient Portal

The patient-facing portal, OnPatient, supports online intake forms, appointment requests, secure messaging, lab result viewing, prescription refill requests, and online bill pay. It is included at no extra cost across all pricing tiers. The portal is functional if unremarkable -- it handles the basics but lacks the consumer-grade polish of newer patient engagement platforms.

Open API and Developer Platform

DrChrono distinguishes itself from most small-practice EHRs by offering a well-documented RESTful API. The API covers patients, appointments, clinical data, billing, and more. This makes DrChrono a reasonable choice for practices that want to integrate with third-party apps, build custom dashboards, or connect to niche clinical tools. The developer ecosystem is small but active, with a public app marketplace. This is uncommon at this price point -- competitors like Tebra offer far more limited integration options.

Pros

• Best-in-class iPad experience. The native iOS app is genuinely well-designed for touch-based clinical charting. Providers who want to hold a tablet in the exam room rather than sit behind a desktop will find DrChrono's UX superior to virtually any competitor in the small-practice segment.
• Modern, clean interface. The UI feels contemporary and intuitive compared to the cluttered interfaces common among legacy EHR platforms. Onboarding new staff is generally faster because the design follows modern software conventions.
• Open API platform. The documented REST API is a genuine advantage for practices that need custom integrations or want to connect to third-party tools. At this price tier, most competitors lock you into their ecosystem.
• Highly customizable clinical forms. The drag-and-drop form builder gives providers meaningful control over how they document encounters. This flexibility reduces reliance on vendor-provided templates that may not match a practice's workflow.
• Fast charting speed. Combining touch-based input, speech-to-text, and customizable templates, providers frequently report faster documentation times compared to mouse-and-keyboard EHRs. This is especially true for providers who build specialty-specific templates.
• All-in-one platform. EHR, practice management, billing, and patient portal in a single login reduces the vendor management overhead common with best-of-breed stacks.
• ONC-certified with MIPS support. Meets federal certification requirements and supports quality reporting, which is table stakes but worth confirming for any prospective buyer.
• Telehealth included. Built-in video visit capabilities are available without requiring a separate telehealth vendor, a meaningful cost savings for small practices.

Cons

• EverHealth acquisition creates uncertainty. Since the 2022 acquisition by EverCommerce, user forums and review sites reflect growing concerns about product roadmap direction, support responsiveness, and whether DrChrono will remain a standalone product or be merged into a broader EverHealth suite. Prospective buyers should ask pointed questions about long-term product commitments.
• Customer support has declined. Pre-acquisition, DrChrono was known for responsive support. Post-acquisition reviews on G2 and Capterra consistently cite longer hold times, slower ticket resolution, and less knowledgeable support staff. This is a common pattern after private equity acquisitions and worth monitoring.
• Limited scalability for larger practices. The platform is designed for solo to small-group practices. Multi-location management, advanced role-based permissions, enterprise reporting, and complex provider scheduling are either missing or rudimentary compared to platforms like NextGen or athenahealth.
• Fewer specialty-specific templates. While the form builder is flexible, out-of-the-box specialty content is thinner than competitors like NextGen (26 specialty templates) or AdvancedMD. Practices often need to build their own templates from scratch.
• Billing module has limitations. The standard billing tools handle basic claim submission but lack the automated rules engines and denial management sophistication of dedicated billing platforms. Practices with complex payer mixes or high claim volumes may outgrow DrChrono's billing capabilities.
• No native Android app. The mobile-first advantage only extends to iOS. Android users are limited to the web browser experience, which, while functional, does not deliver the same speed and polish as the iPad app.
• Reporting and analytics are basic. Built-in reports cover standard operational metrics, but practices that need custom clinical analytics, population health dashboards, or advanced financial reporting will find the toolset insufficient without API-based workarounds.

Pricing

DrChrono does not publicly list exact pricing on its website, but based on user-reported data, sales quotes shared in public forums, and industry pricing surveys, the following ranges are representative as of early 2026:

Additional cost considerations:

• Setup fees: $500-$2,000 depending on plan tier and data migration complexity.
• Contract length: Annual contracts are standard; month-to-month is not typically offered.
• EPCS add-on: Electronic prescribing of controlled substances may carry a small additional fee for identity proofing.
• RCM service (Apollo): The revenue cycle management service on the Apollo tier may include a percentage-of-collections component in addition to the base subscription.

For a detailed comparison of EHR pricing across vendors and practice sizes, see our complete EHR pricing guide.

Who Should Use DrChrono

DrChrono is a strong fit for:

• Solo practitioners who want to chart on an iPad in the exam room and value a modern, mobile-first workflow.
• Small practices (2-5 providers) in primary care, urgent care, dermatology, podiatry, or chiropractic that need an all-in-one EHR without enterprise complexity.
• Tech-forward clinicians who want API access for custom integrations or who already use third-party apps they want to connect to their EHR.
• Startup practices that need to get up and running quickly with a cloud-based system that does not require on-premise hardware or long implementation timelines.

Who Should Not Use DrChrono

• Multi-location practices or groups with 10+ providers that need enterprise scheduling, complex role hierarchies, or cross-location reporting. Consider athenahealth or AdvancedMD instead.
• Practices with high billing complexity that need a full-service RCM platform with automated denial management and deep payer analytics. The Apollo RCM service is adequate for simple billing workflows but falls short for practices with complex payer mixes.
• Android-dependent practices that rely on Android tablets. Without a native Android app, the core value proposition (mobile-first charting) is significantly diminished.
• Behavioral health practices that need specialized documentation for therapy notes, treatment plans, and outcome tracking. Dedicated platforms like TherapyNotes or SimplePractice are better suited.
• Risk-averse organizations concerned about the EverHealth acquisition trajectory. If long-term vendor stability is a top priority, more established platforms with clearer product roadmaps may be safer choices.

Implementation and Onboarding

DrChrono's implementation timeline is one of its advantages. Most solo and small practices can go live within 2-4 weeks, compared to the 2-6 month timelines typical of larger EHR platforms. The process generally follows this sequence:

1. Account setup and configuration (Week 1): Practice information, provider profiles, scheduling templates, and fee schedules are configured. If migrating from a previous EHR, data migration planning begins.
2. Template customization (Week 1-2): Clinical note templates and intake forms are built or customized using the drag-and-drop form builder. This is where practices should invest time -- well-built templates directly determine charting speed post-launch.
3. Training (Week 2-3): DrChrono provides online training resources and live training sessions. Training is typically done remotely. The intuitive interface means most providers become comfortable within a few training sessions, though building muscle memory with iPad-based charting takes an additional 1-2 weeks of real-world use.
4. Go-live and stabilization (Week 3-4): Practice begins using the system for live patient encounters. Expect a 10-15% productivity dip during the first 1-2 weeks as staff and providers adjust workflows.

Data migration from a previous EHR varies in complexity. DrChrono can import demographic data and some clinical summaries, but discrete data migration (individual lab results, problem lists, medication histories) may require manual effort or API-based extraction from the prior system. For a step-by-step guide to managing EHR transitions, see our guide to switching EHR systems.

Frequently Asked Questions

How much does DrChrono cost per month?

DrChrono pricing starts at approximately $299 per provider per month for the Prometheus (EHR-only) tier. The Hippocrates tier (EHR + practice management) runs around $399 per provider per month, and the Apollo tier (full suite with RCM) ranges from $499 to $599 per provider per month. Annual contracts are required. Setup fees are typically $500-$2,000.

Is DrChrono good for solo practices?

Yes. DrChrono was designed with solo and small practices in mind. The iPad-native app, relatively simple setup, and all-in-one design make it particularly well-suited for solo providers in primary care, urgent care, dermatology, podiatry, and chiropractic who want to chart at the point of care without managing complex infrastructure.

Does DrChrono work on Android or only iPad?

The native mobile app is iPad/iOS only. There is no Android app. However, the full EHR is accessible via any modern web browser, so Android tablet and Windows PC users can access all clinical functionality through the browser -- just without the optimized touch experience of the native iPad app.

What happened when EverCommerce acquired DrChrono?

EverCommerce acquired DrChrono in 2022 and placed it within its EverHealth division. The product continues to operate under the DrChrono brand as of 2026. User sentiment post-acquisition has been mixed: the product's core features remain intact, but reviews cite slower support response times and less transparent communication about the product roadmap.

Does DrChrono have a patient portal?

Yes. The OnPatient portal is included in all pricing tiers and supports intake forms, appointment requests, secure messaging, lab results, prescription refill requests, and online bill pay.

How does DrChrono compare to Tebra (Kareo)?

Both target small practices, but DrChrono offers a more clinically robust EHR with a superior iPad app and open API, making it better for providers who prioritize mobile charting and custom integrations. Tebra focuses more on practice marketing and patient acquisition at a lower price point. DrChrono is the stronger clinical tool; Tebra is the more affordable entry point with broader marketing features.

The Verdict

DrChrono remains one of the best iPad-first EHR options available for solo and small practices. Its mobile-native design, customizable clinical forms, and open API platform set it apart in a crowded small-practice EHR market. For a tech-comfortable solo provider in primary care, urgent care, or a small specialty practice, DrChrono delivers a charting experience that most competitors simply cannot match on a tablet.

The concerns are real, though. The EverHealth acquisition has introduced uncertainty about the product's future direction, and post-acquisition support quality has visibly declined based on user reviews. The platform also hits a ceiling for practices that grow beyond 5-10 providers or need sophisticated billing, analytics, or multi-location management.

If you are a solo or small-group provider evaluating DrChrono, negotiate a clear exit clause in your annual contract, ask for written commitments on feature roadmap items that matter to you, and confirm current support SLAs. The product itself is good -- the question is whether the organizational support around it will keep pace.

For practices where DrChrono's limitations are disqualifying, athenahealth offers a more scalable cloud EHR with superior RCM, AdvancedMD provides a stronger all-in-one suite for independent practices, and Tebra delivers a more affordable entry point for practices that do not need iPad-native charting. See our EHR selection guide for a structured approach to evaluating these options.